You are K. Malik, the head librarian of Ajanta Public school. You had placed a bulk order of books for the library. But when you received the parcel, to your surprise you found that many books are defective. Write a letter of complained to the Manager, Khanna book deport , Kanpur
Answers
Ajanta Public School
Jalandhar .
Date : 18 feb 2019
To
The M/s.
Meet and bros .
Chandigarh .
Sir
Subject : complaint regarding defective order .
Through this letter I (Name) , the head librarian of Ajanta Public School , wish to express my Anguish at the defective order delivered by your reputed showroom .
It was very sad that an order from your reputed shop should turn out defective .
I had placed a bulk order of books for the school library on 21 May , 2018, Against Bill number MN/56/765 . But when the parcel was delivered , I was shocked to see that many unnecessary books had been delivered . Also many books were torn. Most of the books were in a very bad condition .
Sir , it is earnestly desired that the order be replaced at the earliest . We are giving you a grace period of one week because of our long association . We expect a maximum discount as a compensation. The failure to deliver the order within the grace period will lead to dire consequences for which the plaintive wont be responsible.
Looking forward to a better and. A long lasting association .
With Regards
Yours sincerely
Name
(Head librarian )