Question

you are Raman/Reena of 240,Shahid Nagar,Agra. Write a letter to M/S Raju Sales corporation complaining about the poor performance of the washing machine purchased from their showroom, mentioning clearly the specific problem you are facing and the action you want. give all the relevant details.​

Answer 1

Dear Sir, I, Raman, wanted to inform you that the washing machine that I had purchased from your showroom on 11-07-18 is faulty.

Within a few days of its use, the spinning wheel that is used to dry the clothes has stopped functioning.

I want your technical team to change the spinner at the earliest or I will be forced to return it back.

Answer 2

240,Shahid Nagar,

Agra

25 February 2020

The Manager

M/S Raju Sales Corporation

Agra

Sub: Complaint about washing machine

Dear Sir/Madam

             I purchased a whrilpool white magic washing machine, Vide cash memo 290/D/190 dated 24 th december 2019.

              The first two months it worked properly, but suddenly the spin dry system of the machine stopped functioning properly and clothes are dripped wet even after the spin dry function is completed.

            I therefore request you to kindly repair or replaceit as soon as possible. Since it is in a warranty period.Your prompt response shall encourage us for further transaction with you.

Thank You/Thanking You In Anticipation

Yours faithfully

Reena