You are sheetal/satish staying at B-43 kailash colony Delhi.you purchased a computer from M/s city high tech computers laxmi nagar.after using it for one month you found its working was getting faulty.write a letter to the dealer asking him to replace it immediately under the terms and conditions of the deal
Answers
Answer:
B-43
Kailash Colony
Delhi
The Manager
M/s City High Tech Computers
Laxmi Nagar
Delhi
Subject: Defective Computer
Sir:
I bought Zenith computer from your showroom on August 2, 2019 sale no. 6389. I regret to inform you that it is a defective piece. It automatically turns off after every half an hour; many times its display starts blinking; the battery backup of UPS is only of 5 minutes maximum.
I have been your regular customer since 2010. My customer id is 2078IN9. You can look up my purchase record in your system. I have been facing a lot of inconvenience and loss on account of the defective computer as I am an online teacher. I appeal to you to replace the defective computer as it is in the warranty period. Looking forward to prompt response.
Yours truly,
Sheetal
Explanation:
To
The Manager,
Ms City Hitech Computers,
Lakshmi Nagar,
Delhi.
Sir,
My name is Sheetal, residing in B-43, Kailash Colony, Delhi. I purchased a computer from your shop, and they were installed by your technician, last month. Now the computer has suddenly started giving trouble.
I have the receipt and the invoice and even the carton box of the computer. As per our discussion at the time of buying, the warranty is for six months. I would be much obliged if you could send your technician to check and do the needful.
If you want me to get the computer over to your office, then I will do so as instructed by you. Please, mail me an answer as soon as possible. I have a lot of work pending. Please treat this letter as urgent and I will be much obliged if you take quick action.
Thanking you,
Yours’s truly,
Sheetal.