Question

You are Shiva or Shreepriya of No.12 Marconi Street, Bhilai. You had

ordered a mobile phone in Amazon and you had not received it till date. The

parcel is stuck in a hub and not delivered. Write a letter of enquiry to the

Manager, Amazon, Delhi.​

Answer 1

Answer:

Razia Fathima

123

TT Nagar

Bhopal

Date: 01.05.2018

To,

The Manager

KMR Mobile Phones

East End

Mumbai

Dear Sir/Ma'am,

Subject: Complaint Regarding My New Mobile Phone

          I am Razia Fathima and I had bought a Samsung Galaxy J3 from your store last month. Though it worked fine for a few weeks, it started to develop serious faults afterwards. My bill number is KMR23454 and the date of purchase is 29 March 2018.

         The major problem with the handset now is that it does not have any display. Even after switching on the phone, there is nothing but a black screen. Further, the phone can not be charged, and no red light is shown after plugging in. Even when the phone did have display, we were unable to use it properly because the touch screen did not work properly.

        We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a replacement or free service for the same.

Thank You

Yours Sincerely

Razia

Explanation:

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