you are Suresh Chawla message BPL gallery Vikas Marg New Delhi deliver the refrigerator at your residence as you desire on receiving it you find that the door has many dents on it and the whole surface is scratched badly write a letter of complaint to the appropriate proprieter BPL gallery ,describing the damage ask him to replace the piece also tell him that you are withholding this payment is such a time a proper piece
is not delivered
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Letter of complaint is written below-
From,
Suresh Chawla,
Sender's address,
New Delhi.
To,
BPL gallery,
Vikas Marg,
New Delhi
10 January, 2020.
Subject - Replacement of damaged product.
Sir,
I ordered a delivery of double door refrigerator of Whirlpool, on 5 January, 2020. I received the refrigerator today.
When it was unpacked, the product came out damaged. The door has many dents on it and the whole surface is scratched badly. The bulb is also glowing very dimly.
This is such an irresponsible and disappointing service. I want the product to be replaced with prompt action. I have withheld the payment, until it arrives in good condition.
Looking forward to immediate action.
Thank you,
Yours truly,
Suresh Chawla.
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