You are the manufacturer of “New Lines Potteries”, Bhiwadi, You receive a complaint from M/S Kitchen Care, Lucknow about receiving two broken tea sets in the consignment you sent last week. Write a reply to this complaint.
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From
New Line Pottery
Bhiwadi
Rajasthan
To
M/s Kitchen Care Pvt. Ltd.
234, Krishna Nagar
Lucknow
Dear Customer,
Let me pardon you at first. We have just received your compliant that you have received two broken tea sets in the last consignment. I know that it is hard to see a broken product while delivered that too after paying money for a quality product. I assure you that it must be some sort of bad shipping effect. We are looking on it to resolve the issue and deliver a good product in the mean time. I kindly request you to cooperate with us until you receive new unbroken pieces.
Thank you
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