You bought a cordless phone on online from a reputed website on opening the package you found the phone to be faulty and want the telephone to be replaced at the earliest write a letter to the website complaining about the sale you are Mehar/Meera Arora living at 39,Jawahar Nagar Udaipur
Answers
Explanation:
39 , Arora living
Jawahar Nagar
Udaipur
3sep2020
The manager
xyz website
Udaipur
Respect sir/mam
I purchased a brand new Samsung Smartphone from one of your stores. I was delighted to purchase it but frustrated to find that it stopped working in a few days of use. I am hoping you would replace it with a new one as I am entitled to a two-year replacement warranty.
I purchased a Galaxy Grand Prime Plus mobile phone from your Madison Avenue store on 24th September. The phone worked fine for the first week, but then suddenly froze and stopped working. Since I have a valid replacement warranty, I immediately sent it to your store on Madison Avenue on 2nd October. The customer service representative promises me that the phone will be checked and a new phone will be dispatched to my home address soon. But to my dismay, when I spoke to this person two days ago, I was shocked to discover that the phone has not been checked yet! Because of this, I have been without a smartphone for which I have paid a good amount of money.
As per the contract, I am entitled to get my cell phone replaced. Therefore, I expect you to ship me a brand new cell phone within a week. Otherwise, I would be forced to seek legal advice.
Thank you in advance for your cooperation and actions.
Yours sincerely,
Meera
Answer:
it is very good letter thank you for answered this letter