You had bought
an which
you now cant to
return because there is a major defect in it.
But the shopkeeper is not willing to take
it back. Write a letter explaining the matter
to the Manneges. State elecoby what
want
him to doo
you
Answers
Answer:
Write a letter to the store manager explaining the problems you have had. Ask for a refund or exchange on the item.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer 1:
Dear Sir or Madam,
I am a loyal customer of your store in Elizabeth supermarket and writing to complain about a recent poor customer service that I experienced at your shop. Last week, I purchased a dress from your store and unfortunately, it was faulty. When I returned it to your store for a replacement, I was told that it is not possible.
I bought a white trendy top from your store on 16th April. When I tried it in the shop, it looked alright to me. However, when I showed it to my roommate, I realised that a stain on the back was visible, hence it is not wearable. I believe I was not given the product that I trialled at your store. I went to the store the next day to get it replaced.
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