Question

you have ordered two books from an online shopping store but the books have not reached you . write an email to the store manager about the delay and demand a complete refund if books are not delivered within the next two days

Answer 1

Writing effective replies to business emails is one of the most important skills you should acquire as a good business owner, sales person or marketing personnel.



How do hope to satisfy your clients as a business owner without having to write succinct and clear replies to their emails? Or how would a salesperson or marketing personnel elaborate properly on the value of his product or service if he cannot effectively reply the email inquiries of potential clients?

I have covered the basics of emails replies in the article on Examples of Responding to Emails Professionally; and I was able to provide a couple of samples.

In this post, I shall provide more samples on replying emails professionally and elaborate on some other tips for writing good and effective email replies. So, you should pay attention to the following tips:

1. Be clear and direct in your email replies, and avoid being ambiguous.

That means, you should know what you want to say; and say it with the shortest possible words.

Here’s a clear, direct and unambiguous acknowledgement email reply sample:

Reply Email Sample I: Approving an Application

Dear Mr. Siva,

Welcome! Your application to Woculus has been approved. We are proud to have you as one of our editors.

Siva, like I said before, our vision at Woculus is to be the one-stop site where business owners, marketers and sales personnel can learn how to use technology profitably for their businesses. Our posts are well-research, practical and rich. As an upcoming blog, we constantly strive to provide the highest quality posts to our readers. If there is a better post about any of our areas of interest on the Internet, we are not doing our job well.

Find your login details below:

Username: Don SivaPassword: siVA2013

The entire Woculus team looks forward to a very professional working relationship with you; and we ready to support you in any way possible to serve our audience better.