You have purchase a scooty to ease your travel to work .unfortunately the scooty has started giving trouble within 4-5 month .your shopkeeper has denied to help you .now you have decided to go the consumer forum now -
Which of the consumer rights you will use in this case and why?
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Right to redressal:
It gives the right to seek redressal against unfair or restrictive trade practices. It is also against unscrupulous exploitation of consumers.
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According to the circumstances mentioned in the question that,
You have purchase a scooty to ease your travel to work .unfortunately the scooty has started giving trouble within 4-5 month .your shopkeeper has denied to help you .now you have decided to go the consumer forum now.
The "Right to redressal" act will surely help in this situation because due to this act you can make a official complaint against the unfair trading or the misbehavior with the consumer regarding any sort of purchasing issues.
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