You have recently purchased a refrigerator from LG, Wakad. The refrigerator is malfunctioning. It is still in warranty period. Write a letter to the manager of the shop and ask him to address the issue.
Answers
Answer:
61, Pratap Enclave
Bangalore
2nd March, 20××
The Manager Mohan Sales
Ashok Vihar
Bangalore
Subject: Faulty Refrigerator
Sir
This is in regards to the brand new refrigerator I bought last month from your shop. Please refer to the invoice number ABC/1234 dated 2nd February, 20××. The refrigerator was working fine at the time of purchase and continued to function properly for nearly twenty days. Of late, it has developed certain problems regarding its functioning. The cooling has stopped completely and it is also making a lot of noise.
Mohan Sales enjoys a great reputation and goodwill in the market. However, this experience has left me utterly disappointed. The refrigerator was bought with a warranty of one year. Since it is still in the warranty period, I would request you to either repair or replace the product at the earliest. I am enclosing a copy of the bill for your reference.
Thank you
Yours sincerely
Akshat Nashine
Encl. Copy of bill
By Akshat Nashine