Question

You ordered a new cheque book from your bank two weeks ago but you have received nothing, Write a..
letter to the manager explaining the situation and complains about the bad service say when and how you
ordered the cheque book how much longer you will have to wait and ask the manager what action he/she
will fake about this matter.​

Answer 1

Answer:

dear sir or mam

I am writing to complain about the poor customer service that I have received from your bank lately. Despite giving a chequebook requisition almost fifteen days ago, I am yet to receive it. I have not got a proper response from the branch and I am hoping you would resolve it.

Two weeks ago I ordered a chequebook by filling out the request form when I visited the bank in person. But neither have I got the chequebook nor have received any correspondence from the bank. I urgently need the chequebook as I have a few bills that I need to pay by cheque. I maintain a checking account with your Lockshire branch and my account number is CAA-2547847354.

I am requesting a proper explanation for the delay and poor service. Please inform me how much longer I will have to wait for my chequebook. I would also like to know what action you are going to take regarding this bad service.

I have been a customer of your bank for more than fifteen years and this is the first time I have had to complain. It is very disappointing.

I look forward to hearing from you soon.

Yours sincerely

Khyatilipsa