You purchased a colored TV last month from XYZ Electronics, Aalo. Write a letter to the manufacturing firm complaining about unsatisfactory after sales service.
Answers
Block A
New Town
Rajasthan
22 November 2020
The Manager
XYZ Electronics
Manufacturing Firm
Rajasthan
Subject:- Complaint regarding poor sales service
Sir/ Madam,
I regret to inform you that last month I had bought a TV ( Challan number : XXXXXX, Receipt number: AAAAA) from XYZ electronics, Rajasthan, is not functioning properly. To be specific:-
- It's sound system is poor.
- The image gets blurred sometimes
We tried to contact the sales service but they didn't cooperate with us. It has been three days and none of the sales service worker is responding about why they are not sending any mechanic. I request you to look into this matter and either send a mechanic and if the TV is beyond repair then replace this TV with a new one ( the TV is within warranty date). Looking for a kind cooperation from your end.
Thanking you.
ABC