You purchased a laptop from vijay sales, krishna kunj. Write a letter of complaint to the sales manager seeking immediate replacement or repair.
Answers
G-49
Radha Dham
Delhi
October 23, 2018
The Manager
Vijay Sales
Krishan Kunj
Delhi
Subject: Defective Laptop
Sir:
I bought Toshiba Satellite laptop from your showroom on October 9, 2018 sale no. 6389. I regret to inform you that it is a defective piece. It automatically turns off after every half an hour; many times its display starts blinking; the battery backup is only of forty minutes maximum.
I have been your regular customer since 2010. My customer id is 2078IN9. You can look up my purchase record in your system. I have been facing a lot of inconvenience and loss on account of the defective laptop as I am an online teacher. I appeal to you to replace the defective laptop as it is in the warranty period. Looking forward to prompt response.
Yours truly,
Harshita