Question

You recently bought a mobile phone for your grand mother on her 60th birthday from sunil electronic retail showroom in
Lajpat nagat New Delhi However, now
within 2 month's of purchase The
phone isn't getting charged and
the screen light has gone too
Write a letter to the Propritor
complaining about the substandard
product sold to you.​

Answer 1

please give me thanks

To,

The Manager

KMR Mobile Phones

East End

Mumbai

Dear Sir/Ma'am,

Subject: Complaint Regarding My New Mobile Phone

          I am Shubham and I had bought a Samsung Galaxy J3 from your store last month. Though it worked fine for a few weeks, it started to develop serious faults afterwards. My bill number is KMR23454 and the date of purchase is 29 March 2018.

         The major problem with the handset now is that it does not have any display. Even after switching on the phone, there is nothing but a black screen. Further, the phone can not be charged, and no red light is shown after plugging in. Even when the phone did have display, we were unable to use it properly because the touch screen did not work properly.

        We have heard a lot about your company and bought a phone from their trusting your services. Please provide us with a replacement or free service for the same.

Thank You

Yours Sincerely

Shubham

Answer 2

Answer:

R - 57 , Sec - 7

Rohini

New Delhi

15 February 2021

The proprietor

Spice Shop

Lajpat Nagar

Subject :- Complaint about faulty LG mobile phone

Dear Sir

Kindly refer to bill no 4569, dated 12 December , 2021, vide which a mobile hand set - Lumia 5 of Nokia company was purchased from your shop. However within two months of purchase, the phone has developed a number of problems.

The hand set is not getting charged and is operational only when it is plugged. We even got the battery checked but there seems to be no problem with the battery. To add to our woes, within a week, the screen light got diffused too.

Since the product is still under guarantee period, I am enclosing the photocopy of the bill and sending the phone to be replaced or repaired at the earliest.

Yours truly

Sanjana Rawat

Explanation:

I hope you understand now.