You recently purchased a new mobile phone but it is not working properly. Write
a letter of complaint to the manufacturer, asking them to replace it with a new
phone.
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A1 - 206 XRBIA Township
Singhagad Road,
Khurd Pune - 414541
7, July 2020
Subject - Orderded Mobile Was damaged when recieved.
Sir/Ma'am,
I had orderded a Redmi Note 9 Pro from Xiaomi's Official website mi.com
When I recieved the phone, the box was in good state, but the phone inside had the following defects -
> The screen was not working
> The volume button was not working
I am writting this letter hoping you will replace this product.
I have already requested am order replacement from the official Xiaomi website.
Thanks,
Regards
<Name>
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