Question

You work for a wholesale stationery company. Recently, an employee in your shipping department sent a gross of old marking pens to a customer. He knew they were old, but assumed they had not dried up. The customer complained to you as soon as he realised that the pens were useless. Knowing that it was your company's fault, you are prepared to make full adjustment. Write a reply letter to the complainant applying all the principles of letter writing in order to create a positive impression of your company.

Answer 1

Answer:

I didn't know if you were able to get the money to you and your family a very happy and prosperous New year to you and your family a very happy and prosperous News is very regular into the mattered to the bottom is the