1.you are k.malik, the head of librarian of Ajanta Public School.you had placed a bulk order of books for the library.but when you received the parcel,to your surprise you found that many books are defective.write a letter of complain to the manager,khanna book depot,kanpur.
Answers
Sir
Subject : complaint regarding defective order .
Through this letter I (Name) , the head librarian of Ajanta Public School , wish to express my Anguish at the defective order delivered by your reputed showroom .
It was very sad that an order from your reputed shop should turn out defective .
I had placed a bulk order of books for the school library on 21 May , 2018, Against Bill number MN/56/765 . But when the parcel was delivered , I was shocked to see that many unnecessary books had been delivered . Also many books were torn. Most of the books were in a very bad condition .
Sir , it is earnestly desired that the order be replaced at the earliest . We are giving you a grace period of one week because of our long association . We expect a maximum discount as a compensation. The failure to deliver the order within the grace period will lead to dire consequences for which the plaintive wont be responsible.
Looking forward to a better and. A long lasting association .
With Regards
Yours sincerely
Name
(Head librarian )
Ajanta Public School
Kanpur
15th December 2018
The Manager
Khanna Book Depot
Kanpur
Subject : Complaint Against Defective Books
Sir
Through this letter I wish to inform you that we had placed a bulk order of books for the school library.
We received the parcel today and were surprised to find that the books sent were defective. Many of the books had torn pages inside and the quality of the printing is also not good.
I request you to replace the same as we can’t issue such books to the students. They are of no use to us. Kindly look into the matter and replace the books as early as possible.
Thanking You
Yours sincerely
K. Malik (Head Librarian)