5 dialogue between customer and online service provider regarding a product which has not arrived
Answers
Answer:
customer : two days ago , i ordered a phone. it's been three days now . i haven't received my phone yet . would you like to tell me what the problem is ?
online service provider : due to corona pandemic , we aren't in a mood to take any risk . our first priority is people's safety . this is why we got late to reach your order to your residence ?
customer : what now then ?
online service provider : don't worry . as soon as the situation is under control , we will be at your service . thank you .
customer : ok ... no issues . but do quickly . thank you
Answer:
Online Service Provider: "How may I help you?"
Customer: "I ordered a power bank five days ago and it was scheduled to arrive yesterday but it didn't. May I know the reason please?"
Online Service Provider: "Sir! Due to heavy rain since morning, out delivery boy couldn't reach your location as there were few road blocks on the way".
Customer: "So, when will it arrive?"
Online Service Provider: "It will arrive by tomorrow. We apologize for your inconvenience."
Customer: "Okay. Thankyou."
Explanation:
The above dialogues are between a customer and an online service provider. Customer ordered a power bank three days ago but didn't receive it on time. So he calls the help-line number to enquire about his package. He comes to know that his package couldn't arrive because the delivery boy couldn't reach his location due to road-blocks on the way. He will get his product by tomorrow.
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