7. Shiva Ltd. was not performing well. After detailed analysis it was discovered that workers of the Production Department were not satisfied with the behavior of Mr. Ajay, the production manager, as workers were forced to work for long hours without any rest. Keeping this in view this the management decided to replace Mr. Ajay with Mr. Vijay who had recently completed his M.B.A. from IIM Ahmedabad. Mr. Vijay did a detailed analysis of work which involved heavy manual labour. He allowed small pauses to the workers so that they could recharge their energy for optimum contribution. a) Name and explain the technique of Scientific Management adopted by Mr. Vijay. b) He further desires to find out the best ways of doing a job. Suggest to him the technique of scientific management. c) State the `Value’ emphasized by allowing small pauses to workers(3)
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