Question

Advantage of social media in organisational behavoiur

Answer 1

For this study, through interviews it was found that the social media impact on organizations are indicated by various benefits such as cost reduction in terms of marketing, enhanced communication and customer service, improved customer relations and improved brand image.

Answer 2

For this study, through interviews it was found that the social mediaimpact on organizations are indicated by various benefits such as cost reduction in terms of marketing, enhanced communication and customer service, improved customer relations and improved brand image.