Amanda O. was in fourth grade when her mom passed away. Amanda had been bullied before, and, incredibly, older kids at school teased her about her devastating loss. “People bullied me about how I looked, how I dressed. They bullied me about my mom,” says the 14-year-old from El Paso, Texas.
Amanda told the principal, who called the bullies’ parents. Amanda also confronted the kids herself. “I said, ‘You didn’t know my mom. She was my best friend. If you lost a best friend, how would you feel?’”
The bullies backed off, and Amanda felt good about standing up for herself. She may not have realized it at the time, but Amanda was asking her tormentors to have a little empathy.
“Empathy is a matter of learning how to understand someone else—both what they think and how they feel,” says Jennifer Freed, a family therapist and co-director of a teen program called the Academy of Healing Arts.
In other words, empathy is being able to put yourself in someone else’s shoes. Many people who bully others are particularly weak in that department, says Malcolm Watson, a psychologist at Brandeis University in Massachusetts. “Bullies don’t tend to have a lot of empathy,” he says.
Everyone is different, and levels of empathy differ from person to person. “Some people are more highly sensitive than others. They will naturally feel what other people feel,” Freed says. “Others don’t understand emotions in other people as well.”
The good news? “Empathy is something you can learn,” Freed says. In fact, she adds, teaching empathy to prevent bullying is more effective than punishing bullies after the fact. And anyone can learn it. In her teen programs, she says, “every semester we see bullies change their behavior.”
Empathy is also a sign of a good leader. In fact, Freed says, many top companies report that empathy is one of the most important things they look for in new executives. Good social skills—including empathy—are a kind of “emotional intelligence” that will help you succeed in many areas of life. “Academics are important. But if you don’t have emotional intelligence, you won’t be as successful in work or in your love life,” she says.
What’s the best way to up your empathy quotient? For starters, let down your guard and really listen to others. “One doesn’t develop empathy by having a lot of opinions and doing a lot of talking,” Freed says. Here are some great ways to dig beneath the surface and really get to know other people—and to boost empathy in the process:
Volunteer at a nursing home or a hospital. Challenging yourself to care for others is a great way to learn empathy, Freed says. Join a club or a team that has a diverse membership. You can learn a lot from people of different ages, races, or backgrounds. Spend time caring for pets at an animal shelter. Once a week, have a “sharing circle” with your family. Take turns listening to one another talk, without interrupting.
I- On the basis of your reading of the above passage, answer the following questions in complete sentences of about 10-15 words each:
a)What did the older kids bully Amanda about?
b)How did Amanda handle this problem?
c)What is empathy according to psychologists?
d)According to Jennifer Freed, how can we increase our empathy quotient?
B. Choose the correct meaning of the words given below, from the alternatives provided:
1) devastating
a)calm, serene
b)admiring
c)shocking, traumatic
d)constructive, beneficial
2)confront
a)avoid
b)convince
c)back down
d)face boldly
C. The alternatives provided are words from the passage. Select the alternative that best matches the meaning given below:
1)unbelievable, difficult to believe
a)sensitive
b)bully
c)incredible
2)a degree or amount of a specified quality or characteristic
a)intelligence
b)quotient
c)semester
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