Define morale and measures to increase morale (hrm)
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“a mental condition or attitude of individuals and groups, which determines their willingness to co-operate. GOOD MORALE AND POOR MORALE
MEASUREMENT OF MORALE
(1)OBSERVATION: A keen observation of employees behaviour, talk, gestures should help the manager to identify any change in the level of morale. On identifying this, the manager should immediately think of a remedial action in order to restore the morale at its previous level.
(2)ATTITUDE SURVEYS • INTERVIEW METHOD • QUSTIONNAIRE METHOD
(3)COMPANY RECORDS AND REPORTS • Certain reports from the personnel department provides the information about labour turnover, rate of absenteeism, no of workers grievances, strikes, etc..
MEASUREMENT OF MORALE
(1)OBSERVATION: A keen observation of employees behaviour, talk, gestures should help the manager to identify any change in the level of morale. On identifying this, the manager should immediately think of a remedial action in order to restore the morale at its previous level.
(2)ATTITUDE SURVEYS • INTERVIEW METHOD • QUSTIONNAIRE METHOD
(3)COMPANY RECORDS AND REPORTS • Certain reports from the personnel department provides the information about labour turnover, rate of absenteeism, no of workers grievances, strikes, etc..
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