Different counseling approaches and crisis intervention
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Listening involves focusing, observing, understanding and responding with empathy, genuineness, respect, acceptance, non-judgment and sensitivity. A number of specific strategies can be used to promote effective listening during crisis intervention. These include: Using open-ended questions - “what” or “how” questions....
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The crisis intervention counselor’s function is supporting those who are in a state of acute mental health crisis often brought on by a recent trauma or long term case of Post-Traumatic Stress Disorder. By helping the client to navigate through the intense feelings being experienced providing an anchor in reality, education on trauma/PTSD, support and coping mechanisms, the counselor helps the client to pass through the current crisis stage. The crisis intervention counselor can take several forms such as: a suicide hotline counselor, a counselor working at the VA with veteran’s experiencing PTSD or a counselor working with recent victims of sexual assault or domestic abuse.
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