draft letter of complaint regarding defective of goods.
Answers
Derek Bankole
4 Waterway Drive
Peterborough
PC1 2MA
Sewing and Knitting
4 Castle Street
London
PC2 2MA
18 March 2020
Dear Sir or Madam,
Complaint about faulty goods
I bought a sewing machine from you on 25 October 2015. I paid £229.99.
I now find the goods have the following fault:
The machine stops working after half an hour and won't work again for at least an hour.
Under the Consumer Rights Act 2015 goods you supply must be fit for purpose. As there was a problem with the goods when I bought them, I request that you give me a full refund.
I have enclosed a copy of the receipt in support of my claim.
Please respond within 14 days of receiving this letter.
Yours faithfully
MANAS123789
HOPE IT HELPS YOU
PLEASE MARK ME AS A BRAINLIEST ANSWER ☺️☺️
Answer:
Explanation:
From
Mala R,
22, K.R Nagar,
Chennai-07,
TN, India.
To
The senior manager,
LG (P) Ltd,
Home appliances unit,
Chennai, TN,
India.
Dear sir,
Sub: Defective product complaint
I bought an LG washing machine of capacity 6.5 kg with top load from an authorized dealer, Sathya agencies, Chennai, in February 2014. After about 06 months, it stopped working. When I inform this to the dealer, he got it checked and told me that motor unit is completely burnt out beyond repair. Since the machine has a guarantee of 05 years, I asked him to replace it. But no action has been taken after several remainders from me. Hence I bring this situation to your attention as you have good reputation in Indian markets. I believe I would get a quick response from you and get it replaced through the local dealer. I have enclosed the copies of cash memo and guarantee card. Thank you in advance.
Date: 02-12-2014
Place: Chennai