how can a consumer gets compensation if claim goes to consumer court
Answers
Issues to consider when filing a Consumer complaint
You would have to check where the jurisdiction would lie and then ascertain the value of the claim. You will have to file your complaint depending upon the amount of money or compensation you want from the opposite party for the deficient service he has provided you or for the defective product that you have been sold. It is important to note that most Judges in these courts will be able to tell if you are unnecessarily filing a complaint & are just trying to make a quick buck.
Wakf Act, 1995 » « What are the rights of the Consumer ?
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Answer:
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Explanation:
A consumer has right to seek redressal against unfair trade practices and exploitation under COPRA 1986. Three tier quasi-judicial machinery at district, state and national level is set up by the government for redressal of consumer.
For Example: Amir purchases a Cell phone from a shop. He realized that the dealer has sold him defective phone. He goes to the dealer and complains but he doesn’t listen. Amir goes to Local Consumer Forum to get advice. He files a case in the district Consumer Court. He starts attending the proceedings of court regularly. Amir is asked to produce the bill and warranty card before the court. He does the same. After few months, the court ordered the dealer to replace his cell phone with a brand new on without extra cost.