How to improve customer service in banking industry?
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Customer service can be improved through the view of marketing and not just sales. Customer satisfaction should be the main motive along with after sales services.
Some key points for customer satisfaction is : to have an active help line service, door service and flexible timing according to customers.
Hope it helps!
Some key points for customer satisfaction is : to have an active help line service, door service and flexible timing according to customers.
Hope it helps!
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