Question

One of the occupants of a hotel is in a bad mood. He has following
complaints. How will you cool him/her down?
(i) Why does your hotel not supply morning tea without milk? I'm diabetic,
you know
(ii) There is no one at the lift? It smells like rotten egg? How did you get
Quality Service Certificate ?
​

Answer 1

Answer:

(i) We will ask him to talk to our manager and find a solution for it.

(ii) we will ask him to say this to our manager so that he can make a way to clean the lift.