Question

Q1: Getting a call from SBI for the
purchase of the new credit card is
an example of?
1 Telesales
2 Teleservicing​

Answer 1

Telesales

Explanation:

Q1: Getting a call from SBI for the  purchase of the new credit card is  an example of?

1. Telesales- Correct Answer

2. Teleservicing​

• Telesales is the selling of products or services via a telephone.

• The person performing the telesales is known as a telesales representative.
• They try to reach potential customers or existing clients and encourage them to buy the company's products or offers.
• The 3 P's for telesales are- patient, persuasive and persistent.
• Other skills are also required for telesales such as - people pleasing skills, communication skills, phone skills, etc.