Question

to work towards certification of tourism service providers

Answer 1

Tourism today is an important source for the earning of valuable foreign exchange. India has a lot to offer to international as well as domestic tourists. This industry involves a lot of people, some trained, some untrained. Airlines, Railways, Tourist vehicles, Hotels, Restaurants etc. employ people in and around the places of tourist interest.

To work towards making the tourism industry efficient and effective, training should be imparted from the top management till the lowest level employee. The growth of the industry should also be monitored and regulated by the Government, as in many areas we are seeing unregulated growth.

In view of the foregoing, certification of establishments and people should be made mandatory by the government. Periodic checks should be instituted so that those involved in the tourism industry operate as per laid down guidelines.