Question

What can the government do to improve the quality of service delivery even futher

Answer 1

Answer:

Information alone is insufficient to improve rural governance and service delivery.

Information must be deemed relevant to its recipient, in the sense that it is both salient and meaningful.

Individuals must have both the power and incentives to act on the information.

Research finding null impacts of information has one of these factors—either relevance, power, or incentives—missing.

A systematic review of 48 empirical studies on the impacts of information on governance and service delivery supports this interpretation