Why organizational citizenship behavior is important?
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In industrial and organizational psychology, organizational citizenship behavior (OCB) is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks. Organizational citizenship behavior has been studied since the late 1970s.
Organizational citizenship is a concept that all companies wish to have but very few can actually achieve. It is rooted in individual employees' view of the company and how they associate themselves with it. Organizational Behavior: Help and Review / Business Courses.
Extra-role performance behaviours are certain behaviours of employees, which are not part of their formal job requirements as they cannot be prescribed or required in advance for a given job but they help in the smooth functioning of the organization as a social system.
This study is important because it helps us reexamine organizational citizenship behavior. While tempting to think of OCB as something only beneficial to the organization, this study shows that there are benefits to the person performing the OCB as well.
Organizational citizenship is a concept that all companies wish to have but very few can actually achieve. It is rooted in individual employees' view of the company and how they associate themselves with it. Organizational Behavior: Help and Review / Business Courses.
Extra-role performance behaviours are certain behaviours of employees, which are not part of their formal job requirements as they cannot be prescribed or required in advance for a given job but they help in the smooth functioning of the organization as a social system.
This study is important because it helps us reexamine organizational citizenship behavior. While tempting to think of OCB as something only beneficial to the organization, this study shows that there are benefits to the person performing the OCB as well.
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