Question

With reference to consumers' rights/privileges under the provisions of law in India, which of the following statements is/are correct?

1. Consumers are empowered to take samples for food testing.
2. When a consumer files a complaint in any consumer forum, no fee is required to be paid.
3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf.

Select the correct answer using the codes given below :
(a) 1 only
(b) 2 and 3 only
(c) 1 and 3 only
(d) 1, 2 and 3

Answer 1

(c) 1 and 3 only is the answer.

Answer 2

Answer:  

(c) 1 and 3 only.

Explanation:  

Consumer rights are protected in the way of legal action – Consumer Protection right act, 1986. It protects the six basic rights for consumers.  

Consumers have the right to conduct the test of sample food. When a consumer files a complaint in any consumer forum, some considerable amount of fee is required.

In case the consumer dies, his or her legal heir can approach the consumer forum and file the complaint on his or her behalf.