Question

Write a letter to a manager of a firm to complain about the damaged packing of your order

Answer 1

Letter To Manager Regarding Faulty Product

Explanation:

The Manager

AB Pvt.  Ltd

35 Street

New Delhi

05 March 2020

Dear Sir/Ma'am,

Subject - Complaint regarding damaged product

I, Ashok, placed an order with your company through your website but have received a faulty product. Product number 3774 was order on 03 January 2020.

The pipe was broken and though I did complain to the customer support team, no action was taken. I request you to either replace the item or provide me with a refund for the same. I have attached an invoice along with the receipt and a copy of my chat with the support team. I hope you look into this as soon as possible. Looking forward to our reply.

Yours Truly,

Ashok