Write an email to the courier service complaining the delay in the delivery of the product
Answers
Answer:
Subject: apology for delay in product dispatch
Dear Allison,
Please accept our sincere apologies for the inconvenience that has been caused to you due to the late delivery of your product.
We always prioritize complete satisfaction of our customers and make sure that the products reach them within the specified time limit. Unfortunately in your case certain situations just came up suddenly and we failed to dispatch the items within the planned time frame. The database recorded in our machines crashed and we were left with no backup to retrieve the data required to make the shipment.
We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delay in shipping products will not occur in future. Fortunately, we have retrieved the lost data of our customers and overcame the accidental damage to our database system. The product has been already dispatched from our office as soon as the system recovered and it will reach you within 2 working days for sure. Post such a serious and unwanted occurrence, we have already started off with maintaining a backup database system so that this does not happen again.
Explanation:
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Answer:
I request you to please let me know the current status of the parcel and complete the delivery as soon as possible. Please provide me the details on the contact provided below. I will be attaching the slip which I had received while making the courier for your reference.
Explanation:
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