You are Neelu/Nisar of 32-Karol Bagh,
Delhi. Last week you bought a Mobile phone
from 'The Mobile junction 'S. S. Street, New
Delhi. The phone developed a problem
within few days of it's purchase. Write a
complaint letter to the dealer giving details
of the problem and asking him/her to rectify
the defect or replace the phone.
Answers
Answer:
Radha Dham
Delhi
October 23, 2018
The Manager
Vijay Sales
Krishan Kunj
Delhi
Subject: Defective Laptop
Sir:
I bought Toshiba Satellite laptop from your showroom on October 9, 2018 sale no. 6389. I regret to inform you that it is a defective piece. It automatically turns off after every half an hour; many times its display starts blinking; the battery backup is only of forty minutes maximum.
I have been your regular customer since 2010. My customer id is 2078IN9. You can look up my purchase record in your system. I have been facing a lot of inconvenience and loss on account of the defective laptop as I am an online teacher. I appeal to you to replace the defective laptop as it is in the warranty period. Looking forward to prompt response.
Yours truly,
xyz