Your mother has bought a mobile phone worth Rs 45,000/ for your younger sister. It gets over- heated while charging. You have decided to file a complaint against the shopkeeper as he is taking no interest in solving your problem. a.In which forum should she file a complaint. Why? b.What compensation will she get if she wins the case? Give Suggest four ways to maintain a good posture while working at home.
Answers
Answer:
11
Explanation:
Answer:
The correct answer is given as under
Explanation:
If we buy a product and it gets damaged or the consumer gets hurt or whatever issue we face,the government has set up a consumer forum for us.Here we can complain about the product and even the brand.Our issues will be heard.Many times consumers have complained a consumer forum and have been refunded the money for their loss.
There are various steps to lodge a complaint in consumer forum.
First, you must be a consumer.
If you have purchased goods or services for your business.
But if you have purchased goods or services, like medicines, computers, mobiles, etc. for your own use, or mediclaim insurance policies, you are certainly a consumer.
Secondly, you must give a notice in writing to the supplier or service provider asking him to rectify the faults, defects, etc.
The notice should be simple, clearly pointing out your grievances, and requesting the supplier or service provider to rectify the faults, defects, etc. or replace the goods.
Normally, you should give a clear one month’s notice.
You should address the notice to the nearest address available, so that if you have to file a Complaint, it will be in the nearest consumer forum.
Thirdly, the Complaint must be filed within 2 years of the cause of action.