Which of the following are mechanisms for capturing continuous customer mindshare? Select the correct option(s) and click submit.
multiple
lifeline survey
AS survey pulse
CSS
NPS ?
Answers
Answered by
34
AS Survey Pulse can be said as the mechanism for capturing continuous customer mind share:
- They help allow the customers to capture issues immediately rather than waiting for 6 month
- It's a quick survey to check in the mind share of the customer
- Survey pulse is not only beneficial for the customer mind share but also the employees.
- It has a brief and regular set of questions that are carried out continuously
Answered by
14
Answer:
Correct answer is A, C & D
Explanation:
Option B, Pulse is Employee satisfaction survey.
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