Question

You have recently purchased an item from an
retail store. When you returned home, you found
that it did not work. You called the costumer care
about this problem but did not get any satisfactory
response.
Wite a letter to the retail manager and in your
letter:
- Say who you are
Explain your situation
Say what action you want from the retail store​

Answer 1

Answer:

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Answer 2

Letter to retail manager

197,

Lucknow.

12 August, 2020.

Retail manager,

Retail store,

Lucknow.

Subject - Replacement of defected item.

Sir,

I am Srinath, and recently I purchased an item i.e. digital clock from your shop. The clock that I took home, wasn't functioning properly. It stops automatically.

I tried to contact the customer support centre and they give me obvious solutions, which I had already tried, to no use. I want the store to either replace my item or refund my money immediately.

The bill number is - 4684226.

Looking forward to hearing from you.

Thank you,

Yours truly,

Srinath.